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“枫”景这边独好——绥中县前卫镇东大村“三日跟进”工作法推进矛盾纠纷排查化解的实践_我的网站

A |     “枫”景这边独好          　　——绥中县前卫镇东大村“三日跟进”工作法推进矛盾纠纷排查化解的实践                    　　编者按 基层社会治理是实现治理体系和治理能力现代化的基础工程，它一头连着经济社会发展，一头连着千家万户冷暖。    Alejandra Palacios found herself moving from summer heat to winter chill in just a matter of minutes. One moment, she was strolling in almost 30 C warmth in summer clothes; the next, she was bundled in a thick down jacket as the temperature plunged to around minus 10 C.    Inside an ice-and-snow pavilion at Harbin Ice-Snow World in northeastern China, the Nicaraguan visitor wiped the fog from her phone lens to reveal an ice-carved castle and cathedral glowing in violet-blue light. Snowflakes drifted down as tourists swooshed down ice slides on rubber tubes.    "They've brought winter into summer, and carved the ice into something so magnificent and delicate. It's astonishing," she said.    Harbin, the capital of Heilongjiang province, is known as China's "Ice City" for its freezing winters, ice sculptures and winter sports. After the outdoor section of Harbin Ice-Snow World, the world's largest ice-and-snow theme park, closed this February, its indoor ice-and-snow pavilion took over, offering visitors a cool escape from the summer heat.    According to Sun Zemin, deputy marketing director at Harbin Ice-Snow World, the pavilion opened in the summer of 2024. The 23,800-square-meter venue maintains an interior temperature between — 8 C and — 12 C and uses about 20,000 cubic meters of ice.    "The pavilion features natural ice harvested from the Songhua River in winter and preserved at low temperatures in sealed storage, as well as colored ice, bubble-free ice and frozen roses made by ice-making factories," Sun added.    Those who visit the park can also enjoy indoor ice shows that combine figure skating, acrobatics and live music.    Ashley Martinez Aponte, a visitor from the Dominican Republic, lingered long after the performance had ended. "It was such an unforgettable show. I think everyone should come and appreciate this piece of art on ice," she said.    The park's operator said that the pavilion's single-day visitor count exceeded 5,000 at its peak this summer. The park draws not only domestic tourists escaping the heat from southern China, but also travelers from Singapore, Malaysia, the Republic of Korea and other countries.    Beyond the ice sculptures, shows and rides, off-season winter sports are emerging as a new draw for Harbin's summer tourism — a fresh way of turning its winter chill into a hot season attraction.    At a year-round indoor ski resort in Harbin's Songbei district, beginners have been learning turning and braking with coaches this summer, while seasoned skiers race down the slopes, kicking up clouds of snow.    Lin Shuyue, a senior student from Xiamen in East China's Fujian province, recently visited Harbin with her classmates on a graduation trip. Though they have access to indoor ski slopes back in the south, they made a point of adding this ski resort to their itinerary.    "You can ski indoors in the south too, but it just doesn't feel the same as the 'Ice City'," Lin said, adding that with greater vertical drops, more advanced slopes and the city's immersive ice-and-snow culture, skiing in the height of summer here is a truly unique experience.    Spanning around 80,000 sq m, the indoor ski resort features eight slopes of varying gradients, with a maximum vertical drop of 80 m. It's the perfect venue for skiers of all skill levels. Thanks to its year-round temperature control and snow-making systems, ski training and recreation are no longer limited by the weather outside.    "We are committed to making winter sports accessible all year round, creating all-season, all-age ice-and-snow experiences," said Song Guangxu, who is in charge of the resort. In addition to daily operations and ski instruction, the facility also helps sustain visitor flows by hosting professional competitions, family-oriented events and public ice-and-snow experience programs.    These indoor ice-and-snow projects are weaving themselves into Harbin's broader summer tourism market, fueling a travel boom during the peak season. Travel platform data shows that flight bookings from major cities across the country to the "Ice City" have surged since late June, driven by a combination of graduation trips and family summer getaways, with young travelers making up a significant share of the city's summer visitors.    Li Zhuomin, deputy director of the Harbin city bureau of culture, radio, television and tourism, said the city is building a more stable year-round supply of ice-and-snow products through projects such as indoor theme parks, ice-art exhibitions and indoor ski resorts.    China's ice-and-snow economy exceeded 1 trillion yuan ($147 billion)in 2025, according to a report released this year by the China Tourism Academy. Indoor ice-and-snow complexes have become one of the most active investment categories in the sector, further breaking down the climatic and seasonal constraints on ice-and-snow consumption.                    。创新推广“三日跟进”工作法，使基层纠纷就近就便及时化解，确保矛盾不升级、问题不上交，人民群众的安全感和满意度不断提升，绥中县前卫镇东大村为坚持和发展新时代“枫桥经验”探索出了一条新路。                   　　《日报》全媒体记者 刘丹 王萍                    　　“李大哥，在家呢！这是我刚买的酒，咱俩喝点。”6月11日上午，绥中县前卫镇东大村村民李某正在院里忙活，朱某拿着一瓶酒，进门就热情地打起招呼。                   　　“快进屋，等我再炒两个菜。”李某高兴地回应道。                   　　谁能想到，就在一个多月前，两人还在为“一根垄”的事而吵得面红耳赤，互不相让。

B |                    　　4月16日，网格员在下片走访时，发现村民李某和朱某因翻地发生纠纷，争执不下。原来李某和朱某的大田相邻，朱某认为李某现在的大田地界存在偏差，李某多占用了自己一根垄（垄宽50厘米）。李某则认为自己的土地地界没问题，是朱某强词夺理。                   　　网格员制止了二人的争吵，对双方进行耐心劝导后，将此事上报给东大村人民调解委员会。                   　　次日，调解委员会进行了实地测量，发现李某和朱某的土地面积均大于土地台账所记录的面积，通过调查发现，朱某耕地位置紧贴道路边界，多出的土地是其开垦的荒地，所以土地面积与台账相比，多是正常的。而李某的土地位置位于中部，无法进行开荒，所以李某的土地面积大于台账面积，于理不合。                   　　面对事实，李某承认侵占了朱某一根垄土地，并同意归还。                   　　4月19日，网格员进行跟进回访，发现李某情绪低落。通过交谈得知，李某之所以占朱某一根垄，是因为朱某开荒时将原本在朱李两家的排水沟填平，造成李某家土地在去年下雨时被淹。为了弥补损失，李某故意占用朱某一根垄。而朱某的土地紧贴路边，排水不成问题。“我虽然无理，但心里也感觉憋屈。”李某说。                   　　得知情况后，调解人员再次来到朱家。朱某承认了填平排水沟的事实。经过商讨，朱某同意调解委员会将排水沟恢复的建议。次日，村委会雇用钩机一台，将原有的排水沟进行修复，解决了李某家土地的排水问题。

C |                    　　4月23日，网格员第三次回访，看到朱某正在那一根垄上种植花生，李某则在旁边帮着忙前忙后。                   　　这起普通的邻里矛盾纠纷得到解决，得益于近年来东大村在排查、化解、回访等环节积极探索，创新“三日跟进”工作法，及时发现矛盾将隐患消灭在萌芽状态，进而实现“小事不出村，矛盾不上交”。

D | 这也是新时代“枫桥经验”在东大村的生动实践和真实写照。                   　　“东大村地处前卫镇中心，东临高速口，北临102国道，流动人口多，人员结构复杂，综合治理难度大。” 村党总支书记张阔介绍，尤其是近两年，京哈高速扩建、凌绥高速建设工程均在该村附近，引发的矛盾纠纷较多。

E | 对此，东大村党总支充分发挥网格员“人熟、地熟、情况熟”的优势，依托“村‘两委’-驻村辅警-网格员”全链条摸排网格，结合日常巡查，常态化进行入户走访，实现矛盾纠纷排查“入户全覆盖”。

F |                    　　在全面摸排矛盾纠纷建立台账的基础上，他们根据矛盾纠纷的类型，合理配置资源，由村“两委”成员为主导，协调公安派出所、司法所、政法委员、包村干部、驻村辅警、网格员及乡镇各部门多方力量，发现纠纷及时调解，提高化解效率。                   　　在这一过程中，他们发现有些纠纷调解后容易出现反复发生的现象，且反复后矛盾会愈演愈烈，调解难度增大。针对这一情况，东大村根据长期以来的工作经验，2022年创新“三日跟进”工作法，即化解的矛盾纠纷由村“两委”、网格员、辅警对双方当事人进行七天三次的跟进回访（化解后的第一日、第三日、第七日）。对回访时发现双方当事人依然存在不满情绪的，进一步开展化解工作，防止“案解事未了”，出现矛盾再激化现象，全面提高矛盾纠纷排查化解质效。

G |                    　　为什么在第一日、第三日、第七日进行回访? 张阔说，最初回访时间定在矛盾化解后的第一日、第二日、第四日，后来发现有些性格内向的村民即使心存不满，也不会很快表达出来，连续三日跟进的工作方式还存在一定缺陷。

H | 在回访当事人时，发现有些情况是当事人邻居、好友反映的，经过多次商讨、反复修改，最后把“回访日”确定为第一日、第三日、第七日。

I | 三次回访当事人，也改为两次回访当事人、一次向邻里或好友了解情况，这样不仅让调解人员能够充分掌握当事人的心理动态，也使矛盾纠纷化解得更加彻底。                   　　自实施“三日跟进”工作法以来，东大村连续两年无上访、无民转刑案件、无矛盾纠纷上交，矛盾纠纷化解成功率明显提高，矛盾纠纷发生率大幅度降低。

J | 2023年，该村矛盾纠纷化解成功率由不足90%提升至95.5%，矛盾纠纷发生率与上一年相比下降了22%。

K | 今年以来，东大村依托“三日跟进”工作法，成功化解了10余起村民与高速公路施工方之间的矛盾纠纷。                     　　“绥中县平安建设领导小组办公室已在5月下发文件，全面推广东大村‘三日跟进’工作法，并组织村‘两委’、辅警、网格员学习和落实，以此有效解决‘久调不决、调后反复、案结事未了’等难题，切实将矛盾纠纷化解于基层。”绥中县政法委相关负责人说。

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Published on:00:17:32