温柔的谎言

China logs nearly 1 million consumer complaints in H1, with AI services a growing concern_我的网站

A |     (ECNS) -- Consumer associations across China handled 985,928 complaints in the first half of 2026, down 1.01% from a year earlier. Of these, resolving 567,926 cases, helping consumers recover 447 million yuan ($66.2 million), the China Consumers Association said Wednesday.    Complaints involving AI customer service increased as businesses expanded its use in product inquiries, fee explanations, marketing and after-sales support. Consumers reported misleading promises, difficulty reaching human agents and inaccurate AI-generated information.    Secondhand trading platforms also remained a major source of disputes, with complaints involving counterfeit or refurbished goods, missing accessories and undisclosed defects.    Complaints about online lending and other consumer finance services remained high, particularly over automatic charges made without clear consent. Some consumers said they were repeatedly charged membership or value-added service fees they had not authorized.                        。    北京日报讯（记者 安然）北京通州公安分局昨天（4月27日）发布消息，警方近期先后拘留3名强行驾车闯过检查站的违法人员。　　4月26日4时许，戴某某（男，57岁）驾驶一辆京牌厢式货车在通州区小甸屯公安检查站以逆行方式强行通过，后驶离检查站。依据《中华人民共和国治安管理处罚法》第五十条第一款第（二）项、第五十条第二款之规定，通州警方依法对戴某某处以行政拘留5日的处罚。

B | 　　3月9日9时许，张某某（男，23岁）与白某某（男，40岁）二人驾驶一辆外埠号牌小客车在途经通州区兴隆庄公安检查站时，拒不配合检查站民警工作，强行闯卡后驶离检查站。依据《中华人民共和国治安管理处罚法》第五十条第一款第（二）项、第五十条第二款之规定，通州警方依法对二人处以行政拘留5日的处罚。　　通州警方表示，“五一”小长假临近，通州作为重要的出行目的地，请准备进京来访的司机提前规划好进京路线，尽量避开高峰时段。途经检查站时，请提前检查车辆是否存有违禁品或危险物品。同时，一定要提前申请办理进京证，待审核通过后，再驾车来京，避免耽误行程。

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Published on:07:19:28